New Trends Towards AI, Agility and Maturity in Learning Organisations: A Scoping Review
TL;DR
Findings indicate that sustainable competitive advantage emerges when organisational maturity, AI integration, and continuous learning are aligned to support anticipatory, evidence-based decision-making in complex environments.
Abstract
Technology adoption plays a central role in the success of organisations, where organisational maturity can only be achieved based on learning organisation principles and agile teams for cross-functional collaboration. These constructs are seldom examined in tandem, and are more often approached as separate aspects in the complex adaptive systems in today’s organisations. Recent AI developments necessitate a re-evaluation of how learning organisations are optimised in digitally transformed environments. Knowledge management (KM) has evolved into a strategic enabler of organisational learning and adaptive capacity. This paper reports on findings of a scoping review that explored trends in organisational maturity, conceptualised as the extent to which organisations institutionalise continuous learning, reflective practice, and knowledge integration across systems, culture, and leadership. Databases Google Scholar, Scopus, Web of Science and ProQuest Central were searched and sources published from 2009 to 2025 were selected for thematic analysis. Using the PRISMA-ScR reporting guidelines and Covidence for data extraction, 37 articles were selected and analysed to identify trends and gaps in research. Findings indicate that sustainable competitive advantage emerges when organisational maturity, AI integration, and continuous learning are aligned to support anticipatory, evidence-based decision-making in complex environments.