The Role of Digital Technologies and Sustainable Supply Chain Practices in Building Supply Chain Resilience

Abstract

This study investigates the role of digital technologies and sustainable supply chain practices in building supply chain resilience in multinational IT firms. Drawing on a dataset compiled from reports of 95 companies, the author develops and tests a PLS-SEM model in which Digitalization Capability and Green Logistics Outcomes jointly influence Supply Chain Operational Performance (OP) and Supply Chain Resilience. Results show that digitalization capability is the dominant driver of both operational performance and supply chain resilience, with a total effect of 0.756 through direct and mediated pathways. Operational performance is confirmed as a strong and significant resilience predictor, explaining 67.5% of variance in SCR. Green logistics outcomes exert a modest but significant effect on operational performance and partially mediate resilience through OP. These findings position digital transformation as a resilience imperative and green logistics as an operationally embedded lever with direct implications for smart transportation governance and sustainable supply chain management.