Jul 2026· IDEALIS : InDonEsiA journaL Information System· Vol 9, pp. 407-416· 0 citations· 22 references
TL;DR
The ablation study demonstrates that the effectiveness of SMOTE is model-dependent, improving Random Forest but degrading KNN performance, and provides empirical evidence of SMOTE impact on different classifiers and employs cross-validation-based K selection to prevent test data leakage.
Abstract
Mobile Legends: Bang Bang (MLBB) is one of the most popular mobile games, generating a large number of user reviews on the Google Play Store. The large volume of reviews makes manual sentiment analysis impractical, requiring an automated machine learning approach. This study compares the performance of Random Forest and K-Nearest Neighbors (KNN) for classifying sentiment in Indonesian-language MLBB reviews. A total of 6,994 reviews were obtained through web scraping and preprocessing. The proposed framework includes text preprocessing, rating-based sentiment labeling, TF-IDF feature extraction, SMOTE-based class balancing, model training, and evaluation using Accuracy, Precision, Recall, F1-score, Macro-F1, Weighted-F1, and 5-fold cross-validation. Random Forest with SMOTE achieved the best performance, with an Accuracy of 84.0% and a Macro-F1 score of 80.8%, outperforming KNN with SMOTE, which achieved 73.8% Accuracy and 71.9% Macro-F1. The ablation study demonstrates that the effectiveness of SMOTE is model-dependent, improving Random Forest but degrading KNN performance. This study provides empirical evidence of SMOTE impact on different classifiers and employs cross-validation-based K selection to prevent test data leakage.
Mobile banking applications generate large volumes of user reviews that can be used to evaluate digital banking service quality. This study analyzes sentiment in Indonesian mobile banking reviews on the Google Play Store in 2025 and compares the performance of Naive Bayes (NB), Support Vector Machine (SVM), and Random...
Aji Putra Wicaksana, Septi Andryana· Jurnal Informatika· 0 citations
User reviews on Google Maps serve as a valuable source of information for evaluating the service quality of public facilities, including train stations. This study aims to analyze the sentiment of user reviews for Purwokerto Station using the Random Forest algorithm and to identify dominant Bigrams within each sentimen...
Diva Nur Syafika, H. Mustafidah, M. Fitriani et al.· JRST: Jurnal Riset Sains dan...· 0 citations
Comparisons of classical machine learning algorithms and the effectiveness of class-weighted learning in improving minority-class recognition in Indonesian mobile application reviews demonstrate that the highest overall accuracy does not necessarily indicate the most balanced classifier under class imbalance.
Tuti Handayani, Sri Mardiyati· Journal Mobile Technologies...· 0 citations
This study analyzes public sentiment in 704 Instagram comments responding to the poster of the Indonesian documentary "Pesta Babi: Kolonialisme di Zaman Kita," which triggered national debate in 2026. Comments were collected through total sampling and sentiment-labeled with AI assistance (partially via an Excel-integra...
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Social media provides a large volume of informal textual data for examining public sentiment, but Indonesian Twitter content presents substantial challenges due to slang, nonstandard spelling, limited context, and uneven class distribution. This study evaluates a reproducible machine-learning and natural-language-proce...
Aan Ansori, Raden Kania, Tifani Intan Solihati et al.· Transactions on Informatics...· 0 citations
Online reviews strongly influence travel decisions, yet their volume and informal language make manual interpretation impractical. This paper presents TravelVibe, a web-based aspect-based sentiment analysis system for reviews of Tripadvisor, Booking.com, and Agoda mobile applications. A total of 30,000 English-language...
Mohamad Hafiz Khairuddin, Nurfazrin Zulaikha Binti Zunaini, Nurazian Binti Mior Dahalan et al.· International journal of res...· 0 citations
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