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A Very Human History of Artificial Empathy

Sep 2026 · Cambridge University Press eBooks · 12 references

Abstract

A question that arises when contemplating artificial intelligence and empathy is whether it would matter to the empathy recipient if AI genuinely feels or cares. This is a seemingly novel issue, born of the capacity of computers to simulate human empathy. I will suggest, however, that questions concerning “artificial empathy” should not be limited to AI chatbots, as such forms of empathy that are void of feeling are widespread in human relationships as well. This chapter offers a short history of artificial empathy and how it became widely accepted, well before AI, beginning with the operationalization of empathy in mid-twentieth-century clinical psychology. Evaluations of AI’s empathetic abilities are often based on comparisons to human or “real” empathy – a romanticized form of empathy that is, sadly, less common than we appreciate. This chapter offers an alternative perspective that might prove valuable, comparing AI’s “artificial empathy” to human “artificial empathy.”

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