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Author

Carmen de Pablos Heredero

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Review Open access Jul 2026

Critical success factors in the digital transformation of firms: A proposed model

The findings indicate that leadership commitment and strategic alignment are the most consistently cited critical success factors for successful digital transformation and the Comprehensive digital transformation Success Model (CDTSM) is proposed, which integrates these CSFs into a structured framework encompassing the initiation, planning, execution, monitoring, and sustainability phases of digital transformation.

Behzad Salavati Tehrani, Carmen de Pablos Heredero · 0 citations