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Human-Centred Explainable Conversational AI: Explainability, Persona Adaptation, and Entrepreneurial Agency

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TL;DR

This study examines whether attitudinal trust and entrepreneurial agency are dissociable in entrepreneurs’ interactions with an AI decision-support assistant and combines a human-centred track on attitudinal miscalibration, an interaction-level track on DST-inspired intent disambiguation and tone calibration, and an evidence-level track on graph-conditioned rationale artefacts for GraphRAG reranking.

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