PENGEMBANGAN SISTEM PEMESANAN KUE KERING BERBASIS WEB PADA UMKM DAPOER TABI

Abstract

The current development of digital technology encourages Micro, Small, and Medium Enterprises (MSMEs) to transform their entire business processes, including Dapoer Tabi, a culinary pastry business that still records orders conventionally via WhatsApp and logbooks, making it prone to data recapitulation errors during high order volumes, complicating real-time stock monitoring, and lacking integrated sales reporting. This study aims to design and develop a web-based pastry ordering system to digitalize the business processes at MSME Dapoer Tabi through the implementation of the Prototyping methodology, which includes the stages of requirements gathering, quick design, prototype development, prototype testing, and refinement. Based on the testing results using the black box testing method on 9 main test scenarios, all features on the platform functioned properly without any issues and achieved a 100% functional system success rate. The implementation of this online ordering system provides significant practical benefits for Dapoer Tabi in simplifying the customer ordering process, making administrative transaction recording more efficient, and digitally expanding its marketing reach.