Co-Designing AI For Mental Health Support With Young Adults of Color (YOC): Needs, Expectations, and Implications for AI Literacy

Abstract

Young adults of color (YOC) face heightened mental health challenges and barriers to care while navigating developmental and life transitions. Situated between youth-oriented safeguards and adult-oriented AI systems, little is known about how they use AI chatbots for mental health and well-being support or how sociocultural contexts shape their expectations, concerns, and design preferences. We conducted a two-day co-design workshop with 13 Asian, Black, and Hispanic/Latino/a young adults aged 18--24. Participants found generic chatbot advice to flatten their lived experiences; rather than making incorrect assumptions, they wanted more opportunities for identity-informed disclosure. Preferences for YOC-centered personalization also revealed gaps in privacy and AI literacy. Participants negotiated different therapeutic roles for chatbots and sought greater AI accountability and user agency, highlighting blurred boundaries between clinical and non-clinical AI-mediated support. Findings suggest directions for integrating AI literacy with mental health literacy and centering YOC's experiences in the privacy calculus.