Aug 2026· Business Management Perspectives· pp. 18-27· 0 citations· 11 references
TL;DR
This paper systematically reviews the technological evolution and core capability characteristics of GAI and reveals the micro‑mechanisms by which GAI enables management innovation across three dimensions: knowledge recombination and abductive reasoning, simulation and counterfactual reasoning, and dynamic resource orchestration.
Abstract
: The rapid advancement of Generative Artificial Intelligence (GAI) is profoundly reshaping the underlying logic and operational modes of enterprise management. Unlike traditional artificial intelligence, GAI not only analyzes and comprehends data but also possesses capabilities such as multimodal content generation, natural language interaction, and adaptive evolution, opening up entirely new possibilities for management innovation. This paper systematically reviews the technological evolution and core capability characteristics of GAI and reveals the micro‑mechanisms by which GAI enables management innovation across three dimensions: knowledge recombination and abductive reasoning, simulation and counterfactual reasoning, and dynamic resource orchestration. Based on a systematic literature search of Web of Science, Scopus, and CNKI (January 2020 – June 2026), 86 relevant sources were identified and synthesized. On this basis, the paper conducts an in‑depth analysis of GAI’s innovative applications in four key scenarios— new product design, customer relationship management, precision marketing, and supply chain management — and incorporates typical domestic and international cases as illustrative examples. The distinctive contribution of this review lies in linking the three mechanisms to dynamic capabilities theory, specifying boundary conditions, and integrating enabling logic with governance frameworks. The findings indicate that while GAI drives management innovation, it also faces multiple challenges, including risks to content quality, technological application, and development. Limitations include reliance on secondary sources and the rapidly evolving technological landscape. Finally, this paper proposes countermeasures from three levels — technical governance, organizational transformation, and institutional safeguards — aiming to provide theoretical references and practical guidance for enterprises to effectively harness GAI and achieve management innovation in the process of intelligent transformation.
Generative artificial intelligence (GenAI) is a transformative shift in how organizations can navigate innovation processes and stay competitive in dynamic markets. This paper explores the synergy between innovation management theory and the capabilities of generative AI, offering a holistic perspective of its strategic challenges and opportunities to business leaders. Based on the concepts of dynamic capabilities theory, open innovation and recent empirical studies on the adoption of GenAI, we propose an integrated theoretical framework that conceptualizes GenAI as an enabler and disruptor of the existing innovation processes. Three specific areas of strategic challenges emerge from our analysis: organizational and cultural barriers, such as adaptation and resistance to change by the workforce; technical and governance issues, such as data quality and risk of AI hallucination; and ethical and regulatory issues, such as IP and algorithmic bias. At the same time, we pose three key strategic questions: how can innovation cycles be accelerated with automated ideation and prototyping? How can innovation be made accessible for everyone, by democratizing the process? And how can new business models emerge with content generated by AI? Finally, the paper offers practical managerial suggestions and a research agenda for scholars. The present work is a theoretically informed, but practically relevant, study at the intersection of artificial intelligence and strategic management, providing invaluable guidance for the innovation landscape in the era of GenAI.
Rhythm Mittal, Kunal Saxena· Journal of Emerging Technolo...· 0 citations
By integrating five theoretical perspectives, the review develops a model of the AI strategic lifecycle, offering both a consolidated foundation for future research and a forwardlooking agenda for managers seeking to leverage AI as a strategic asset.
J. Lambert, O. Garanina· Review of business and econo...· 0 citations
It is concluded that no single framework adequately explains GenAI's enterprise decision-making effects across all analytical levels, and that individual-, organizational-, and task-level frameworks must be combined rather than treated as competing explanations, identifying multi-level theoretical integration as the central future research prospect.
Pallavi Rahul Gedamkar, Alpesh A. Nasit, P. Tiwari et al.· International journal of com...· 0 citations
This study offers a literature review on how artificial intelligence (AI) creates value in SMEs by distinguishing three roles along the value chain, enabler, enhancer and transformer and integrating the Dynamic Capabilities perspective with an analysis of managerial mechanisms and ethical/regulatory tensions.
A systematic literature review was applied to a dataset of 84 articles drawn from the Web of Science database with an extensive string of keywords related to AI and SMEs.
The findings provide a critical assessment of (1) theoretical underpinnings, (2) methodological aspects and (3) empirical evidence on AI and SMEs, by highlighting the different roles of AI (enabler, enhancer and transformer) within the different stages of the SMEs value chain, as well as the dark side (bias, opacities, lock-ins) associated with AI.
This study is the first to make systematic efforts to take stock of existing conceptualizations and empirical findings concerning the different roles that AI can play in supporting SME processes, as an enabler of digital infrastructures and data ecosystems, an enhancer of managerial decision-making and operational efficiency or a transformer of business models and value creation mechanisms. In doing so, it offers a coherent overview of the state of the art and helps to identify cumulative insights or gaps for future research.
This paper extends the author's Integrated Open Innovation and Knowledge Management (OIKM) framework, originally developed for a telecommunications operator, to account for generative and agentic artificial intelligence (AI), which the original model predates. Literature published between 2024 and 2026 on generative AI's role in knowledge management, absorptive capacity and intellectual capital is reviewed and used to formulate five theoretical propositions that recast AI as a boundary condition strengthening or conditioning the OIKM framework's existing mediating and moderating relationships, and, in one case, contributing a new direct effect on the knowledge management process itself. A mixed-methods design combining qualitative case analysis with survey-based PLS-SEM is proposed for future empirical validation. The paper offers an AI-Augmented OIKM (AI-OIKM) model comprising five propositions: AI-mediated open innovation, generative-AI-mediated knowledge flow, AI-enabled absorptive capacity, and AI/digital intellectual capital, each extending an original construct without altering its identity, plus a fifth proposition on generative AI's direct effect on the knowledge management process. As a conceptual paper, the propositions are not yet empirically tested; the proposed mixed-methods design offers a research agenda for future validation across telecommunication contexts. The paper builds a theory-driven connection between the knowledge-based view of the firm and the emerging literature on organizational AI capability, extending a previously validated framework while preserving comparability with the original study. The paper offers telecommunications executives a conceptual basis for integrating AI into innovation and knowledge processes as a core operating capability rather than a bolt-on efficiency tool.
Amirthanathan Prashanthan· Journal of Humanities and So...· 0 citations