Needs Analysis of Office Administration Laboratories to Improve Practical Learning Quality and Student Competence

Abstract

Background: The Department of Business Administration uses several laboratories to support practical learning, including computer, business simulation, typing, competency testing (TUK), and banking laboratories. Objective: This research was conducted to analyze the needs of office administration laboratories in improving the quality of practical learning and competencies of students of the Department of Business Administration at the Sriwijaya State Polytechnic, Palembang. Methods: The equipment used from the entire laboratory is office administration equipment. Learning facilities in the laboratory at the Department of Business Administration are available. However, there is a shortage of equipment such as printers, damage to some software on computers and some office practice equipment and archives and office stationery that are not available to suppobrt practical learning activities and student competencies. Quantitative descriptive approach (survey), which is an approach to using numerical data from questionnaires to measure the level of need, use of tools, or the level of satisfaction of laboratory users statistically. Results: The results of this study show that equipment, equipment, hardware and software in the laboratory need to be revitalized and improved so that practical learning can run well and the output produced is competent and in accordance with industry needs. Conclusion: The findings show that office administration laboratory revitalization is essential for practical learning and competency development, with priorities including equipment, computer maintenance, digital archives, and simulation tools. However, the study was limited to one institution, requiring broader comparative research.