The Influence of Training and Organizational Culture on Employee Performance with Organizational Citizenship Behavior (OCB) as a Mediation Variable (Study on PDAM Tirta Sembada Sleman Regency, Yogyakarta)

Abstract

This research was conducted at PDAM Tirta Sembada Sleman Regency in Yogyakarta with the aim of improving the performance of PDAM Tirta Sembada Sleman Regency employees which will be evaluated from the variables of training, organizational culture and Organizational Citizenship Behavior (OCB). This research uses the proportionate stratified random sampling method, so that the data obtained are 168 employees as research respondents which will then be processed using the SEM AMOS 24 application. From the results of the research conducted, it was concluded that training and organizational culture partially influence employee performance and Organizational Citizenship Behavior (OCB), Organizational Citizenship Behavior (OCB) influences performance, and Organizational Citizenship Behavior (OCB) is able to be a mediating variable between training. and organizational culture on the performance of PDAM Tirta Sembada employees, Sleman Regency in Yogyakarta. Keywords: Training organizational culture, Organizational Citizenship Behavior (OCB) and Performance