The Influence of Job Satisfaction, Organizational Support, and Leadership Style on Performance Through Work Motivation of Employees At the Department of Trade, Cooperatives and Smes, and The Regional Development Planning Agency of Pidie Regency

Abstract

Purpose of the study is to analyze the impact of job satisfaction, organizational support, and leadership styles on performance by means of work motivation of the employees of the Department of Trade, Cooperatives, and Small & Medium Enterprises, and Regional Development Planning Agency of Pidie Regency. Research population is composed of all the 127 employees of the two organizations, including 78 civil servant employees and 49 non-civil servant employees. In this research, saturated sampling method (census) was used where the whole population became the respondent of this study. Information/data gathering was done through the use of questionnaire using the 5 point Likert scale analysis with PLS-SEM software analysis. This analysis shows that job satisfaction, organizational support, and leadership style have a positive and significant direct impact on the improvement of work motivation and performance of the employees. In addition to this, work motivation is recognized as the mediator in linking the impact of the three independent variables on increasing productivity in the public sector in Pidie Regency. The current research is a theoretical contribution to the discipline of Human Resource Management, particularly concerning the inter-relationships between job satisfaction, organizational support, leadership style, work motivation, and performance among public sector employees. The findings of the present research are anticipated to act as the foundation for policy formulation by the leaders of the Pidie Regency Department of Trade, Cooperatives, and SMEs, as well as the Regional Development Planning Agency, with a view towards developing quality leadership, organizational support, job satisfaction, and work motivation.