Job Satisfaction and Organizational Sustainability in Nigerian Petroleum Refining Companies 2014 - 2025

Abstract

This study examined the impact of job satisfaction on organizational sustainability in Nigerian National Petroleum Company Limited, 2014 - 2025. The human capital theory was adopted as the study’s analytical framework. The study adopted descriptive survey research design. The population of this study consisted 615 managerial staff, permanent staff and contract staff at Port Harcourt Refining Company, Warri Refining and Petrochemical Company as well as Kaduna Refining and Petrochemical Company. Based on the application of Taro Yamane formula, the study sample size consisted of 242 managerial staff, permanent staff and contract staff at Port Harcourt Refining Company, Warri Refining and Petrochemical Company as well as Kaduna Refining and Petrochemical Company while stratified sampling technique and simple random sampling technique were used to select the respondents. The study made use of primary data and structured questionnaire as the data collection instrument. Descriptive statistical techniques (frequencies, simple percentages, tables, charts and mean scores) were used to analyse the demographic data of the respondents and the research questions while Spearman Rank Correlation was used to test the null hypotheses. The results of the study showed that job satisfaction, compensation package, career development, work-life balance, training and motivation all have positive and significant impact on organizational sustainability in Nigerian National Petroleum Company Limited in Nigeria. The study concluded that employee retention strategies have a positive and significant impact on organizational sustainability in Nigerian National Petroleum Company Limited in Nigeria, 2014-2025. It was recommended among others that management of Nigerian National Petroleum Company Limited should implement policies that promote employee satisfaction by ensuring a conducive work environment, effective communication, employee participation in decision-making, recognition of achievements, and fair treatment of staff. These measures will strengthen employee commitment, reduce turnover intentions, and improve organizational sustainability.