Jul 2026· Revista de Estudos Interdisciplinares· 0 citations· 3 references
TL;DR
This integrative review examines digital transformation in public administration with particular attention to regional and subnational governments in emerging economies and concludes that subnational digital transformation should be governed as long-term institutional reform rather than as a sequence of isolated technology projects.
Abstract
This integrative review examines digital transformation in public administration with particular attention to regional and subnational governments in emerging economies. The review combines a primary corpus of 268 records identified through a structured search and screening process with three supplementary searches conducted to address subnational governance, generative artificial intelligence (GenAI), and cybersecurity and privacy standards. The synthesis extends the Technology-Organization-Environment framework by incorporating multilevel governance and subnational state capacity, thereby explaining why similar technologies produce different outcomes across jurisdictions. The evidence indicates that digital transformation succeeds when technological investment is preceded and sustained by legal authority, interoperable architecture, data governance, institutional coordination, workforce capability, cybersecurity, and stable financing. Comparative analysis of Estonia, Singapore, Uruguay, the United Kingdom’s Universal Credit program, and Healthcare.gov demonstrates that durable governance and incremental delivery matter more than technological novelty. For Brazilian subnational governments, the Digital Government Law, the General Data Protection Law (LGPD), federal shared-service infrastructure, and national oversight arrangements provide an enabling baseline, but implementation remains conditioned by uneven state capacity and federative coordination. The article proposes a phased implementation framework and updates the cybersecurity and privacy discussion to reflect ISO/IEC 27001:2022, ISO/IEC 27018:2025, ISO/IEC 27701:2025, ISO/IEC 27031:2025, NIST CSF 2.0, and the ANPD regulations on incident reporting and international data transfers. It also develops a risk-based governance approach for GenAI, digital twins, and verifiable credentials. The central conclusion is that subnational digital transformation should be governed as long-term institutional reform rather than as a sequence of isolated technology projects.
Smart governance represents a modern approach to public administration that uses digital technologies, data-driven decision-making, and citizen-centric service models to improve efficiency, transparency, and accountability. With the rapid growth of information and communication technologies (ICT), governments are shifting from traditional bureaucratic systems to digitally transformed governance models that emphasize interoperability, inclusiveness, and responsiveness. Technologies such as e-governance platforms, mobile government services, artificial intelligence, blockchain, and cloud computing are reshaping the government–citizen relationship. This study proposes an integrated policy framework for smart governance to ensure secure, accessible, and sustainable digital public service delivery. Using a multidisciplinary and mixed-method approach, including policy analysis, global case studies, and quantitative performance evaluation, the research examines factors such as interoperability, citizen engagement, institutional capacity, and regulatory compliance. The findings indicate that governments with integrated policy and strong technological governance achieve higher efficiency and greater public trust. However, challenges such as cybersecurity risks, data privacy concerns, digital illiteracy, and organizational resistance remain significant barriers. The study recommends strategic policy interventions and collaborative governance models to support sustainable digital transformation in public administration.
Jose Fernandez, M. González· International Journal of Eme...· 0 citations
Digital government initiatives are increasingly mobilized to address complex, cross-boundary policy challenges, yet their contribution to public value creation remains highly contingent on organizational and institutional conditions. This paper examines how organizational capacity and interorganizational coordination shape the adoption and use of digital government initiatives in circular economy governance. Building on public value theory and governance network perspectives, the study adopts a qualitative comparative institutional design, analyzing the Federal District (Brazil) as the primary empirical case and drawing analytical insights from New York State (United States). Empirical evidence is based on semi-structured interviews with public managers and technical staff, complemented by document analysis and institutional observation conducted during a visiting PhD period at a U.S. public policy school. The findings show that digital technologies contribute to transparency and information integration, but their capacity to generate public value—such as policy coherence, effectiveness, and sustainability—is fundamentally mediated by organizational capacity, coordination mechanisms, and institutional stability. By explicitly linking circular economy governance to organizational and networked perspectives on public value creation, the study advances digital government research and offers implications for governments in both developing and developed contexts. This is not a comparison between the global North and South, but rather a qualitative study seeking to improve concepts of digital government in both Brazil and the United States.
Júlio Cezar Costa Ramos, Eduardo Augusto Terra Rossi DE Barros, Luiz Henrique Melo Pires· Observatorio de la Economía...· 0 citations
The Indonesian government has invested heavily in digital transformation to address persistent challenges in public service delivery, financial accountability, and bureaucratic efficiency. Despite growing adoption of technologies such as artificial intelligence, big data analytics, and e-government platforms, a systemic synthesis of how these digital tools collectively reshape governance and accountability mechanisms remains lacking. This systematic literature review followed the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) 2020 guidelines. A structured search was conducted in the Scopus database for peer-reviewed, open-access, English-language journal articles published between 2016 and 2026, focusing explicitly on the Indonesian public sector. Out of 217 initially screened records, 10 studies met the eligibility criteria after title-abstract and full-text screening. Data were extracted using a standardized form, assessed for risk of bias, and synthesized thematically across the included studies. The synthesis identifies three interconnected mechanisms through which digitalization influences Indonesian public governance. First, digital technologies such as computer-assisted audit techniques, big data analytics, and artificial intelligence enhance financial fraud detection and oversight effectiveness, yet their full potential is constrained by incomplete regulatory frameworks for electronic evidence and insufficient auditor competence. Second, digital service innovations improve operational efficiency and public service quality, but these benefits are contingent upon adequate digital leadership, information technology governance, and a culture supportive of organizational change. Third, institutional reforms driven by integrated information systems strengthen transparency and accountability, while being significantly hindered by governance fragmentation, weak enforcement of interoperability standards, and persistent digital divides across regions. Successful digital transformation of the Indonesian public sector depends less on the mere acquisition of technology and more on synergistic institutional reforms, continuous human capacity building, and legal harmonization. These findings provide evidence-based guidance for policymakers and practitioners to align digital initiatives with the broader objectives of accountable, transparent, and responsive governance in developing economy contexts.
It is concluded that effective digital transformation in Sri Lanka necessitates a multi-pronged approach encompassing legal reform, strategic investment in ICT capacity, strengthened institutional cooperation, and the ethical deployment of emerging technologies such as artificial intelligence.
V. Papakaran· Sri Lanka Journal of Develop...· 0 citations
The adoption of Electronic Government Procurement (EGP) systems has become a central pillar of public sector modernisation worldwide. The study addresses the limited empirical evidence on EGP adoption at local-authority level in Zambia and extends technology-adoption research by integrating user, institutional, and managerial perspectives. Drawing on qualitative data from seventeen purposively selected participants across procurement, finance, ICT, audit, legal, and administration departments, the study employs thematic analysis to surface four principal barriers: inadequate ICT infrastructure, limited staff digital competencies, organisational resistance to change, and gaps in regulatory enforcement. The findings further demonstrate that management support, expressed through resource allocation, policy directives, and visible leadership engagement, constitutes the most decisive determinant of adoption outcomes. The article concludes with a suite of evidence-based strategies encompassing structured capacity building, phased infrastructure investment, enforceable compliance mandates, and comprehensive stakeholder engagement, providing actionable guidance for policymakers and institutional leaders in Zambia and comparable developing-country contexts.
Kelvin M. Nyirongo, Muchemwa Sinkala, Taonga Muzumara· African Journal of Commercia...· 0 citations
This research analyzes the regulation of lawyer registration within the governance of lawyer organizations in Indonesia, focusing on the fragmentation caused by the multi‑bar system. Law Number 18 of 2003 concerning Advocates has not comprehensively established a national registration system, resulting in separate administration by each organization. This condition creates a lack of integrated lawyer data, weak mechanisms for verifying professional status, and diminished legal certainty for the public as users of legal services. The study employs a normative legal method with statutory, conceptual, and comparative approaches, analyzing legal materials qualitatively through systematic, conceptual, and comparative interpretation. Comparative practices in England, the United States, and Malaysia demonstrate the importance of a unified registry to ensure transparency, accountability, and effective supervision. Findings reveal a normative gap in Indonesia’s current regulation, as it has not yet provided a single professional identity, interoperable data, or integrated mechanisms across organizations. Based on comparative analysis, the research proposes the reconstruction of a Single National Registry of Advocates, integrating identity, registration number, appointment status, oath‑taking, practice status, and disciplinary history into one system while respecting organizational autonomy. Amendments to Law Number 18 of 2003 are required to achieve modern governance, greater legal certainty, and optimal public protection.
FX. Hastowo Broto Laksito, Santoso Budi Nursal Umar, Alfia Ayu Kusumaningrum et al.· Hukum Inovatif : Jurnal Ilmu...· 0 citations
