An Empirical Study on Organizational Deviance Behaviors Among Bank Employees

Abstract

The aim of this study is to determine the levels of organizational deviance behaviors among employees in the banking sector, to identify the sub-dimensions of organizational deviance, and to examine whether these behaviors differ according to employees’ demographic characteristics. The population of the study consists of employees working in public and private banks operating in the city center and districts of Konya. Within the scope of the sample determined based on a 95% confidence level and a 5% margin of error, data were collected from 470 bank employees using a survey method. To measure organizational deviance behaviors, the “Workplace Deviance Scale” developed by Bennett and Robinson (2000) and adapted into Turkish was utilized. The collected data were analyzed using the SPSS 22 statistical software package; descriptive statistics, factor analysis, reliability analysis, t-test, ANOVA, Kruskal–Wallis, and correlation analyses were employed. The findings indicate that organizational deviance behaviors are more strongly associated with organizational processes and work environment–related factors rather than individual demographic characteristics. By examining organizational deviance behaviors within the context of the banking sector, this study contributes to the literature and provides important implications for managers regarding the evaluation of employee behaviors within the framework of preventive and developmental human resource policies.